Remote Customer service Jobs · Strategic Consulting

Job listings

$130,000–$143,000/yr
Americas Unlimited PTO 16w maternity 16w paternity

  • You manage a book of 20-35 strategic customers, guiding them through onboarding, adoption, and long-term success.
  • You link platform use to measurable business outcomes and track renewal and growth dollars.
  • You partner with Account Managers, Product, and Engineering to spot expansion opportunities and shape renewal strategy.

Customer.io helps teams send smarter, more relevant messages using real-time behavioral data. Over 9,000 companies use our platform, and we value customer outcomes, ownership, and collaboration.

US Unlimited PTO

  • Partner with Enterprise employer partners to achieve hiring goals and drive product adoption across recruiting teams.
  • Build strategic relationships with senior stakeholders, aligning on business objectives and tailoring workflows.
  • Leverage data and cross-functional collaboration to refine early talent recruiting ROI strategies.

Handshake powers 25 million job seekers, 1 million+ employers, and 1,600 educational institutions to create equitable career paths. The company has grown to a ~$1B run rate, pays ~$60M monthly to over 30K individuals, and partners with frontier AI labs to push data boundaries.

$99,000–$139,750/yr
Unlimited PTO 12w maternity 12w paternity

  • Serve as the trusted advisor to Fortune 100 customers, managing complex contingent workforce programs and delivering white-glove support.
  • Own retention, churn mitigation, and expansion, proactively driving growth and executing quarterly account strategies.
  • Lead business reviews, build Customer Success Plans, and collaborate cross-functionally to maximize customer value.

Lifted provides a unified platform for managing contingent workforce across the globe, enabling enterprises to source, contract, manage, and pay any type of talent. It operates with startup agility and global enterprise impact, guided by values of trust, innovation, curiosity, excellence, and ownership.